Frequently asked questions

SoSoak was designed to be a safer alternative to regular shower chairs, therefore it does need to be used in a flat surface bathing area, such as a standard shower. Using in a bathtub is not recommended because of potential slip or fall risks, as well as drastically reducing the stability of the chair. 

The front of the seat is at 18” above the floor line, and the back of the seat is at 16”. The slight angle of the seat is what allows water to collect and pool in the uses lap.

SoSoak was designed to fit into the standard shower size of 30” wide by 60” deep. At its widest point (the base of the legs where they meet the floor) SoSoak is 23.5” wide.

Nope! You can simply use this as a shower chair, and use or not use the drainage plug or included shower hose as you see fit.

ANYONE! Soaking your "bottom" (perineal area) in warm water, also known as a sitz bath, can offer several health benefits, primarily by improving blood flow, aiding in cleansing, and promoting relaxation. It can be particularly helpful for relieving discomfort and promoting healing in the anal and genital areas

Unfortunately, personal bathing devices such as a shower chair are not covered by insurance. We are however an eligible HSA/FSA purchase and can be fully reimbursable if you have either of those types of accounts. 

Yes! The SoSoak Shower & Sitz Bath Chair is flame sealed and completely non porous, therefor can be easily cleaned with an antibacterial wipe or mild soap and water between uses/users.

Yes, permitted it is recommended or approved by your doctor. Epsom salts, PH balanced soaps, and vinegar can all safely be used in the SoSoak basin.

If SoSoak Shower & Sitz Bath Chair is not a fit for you, you may return your unused chair in its original packaging, with the accessories box unopened, within 14 business days from delivery to receive a full refund. Customers are responsible for return freight.

SoSoak is a medical-grade soaking system — not just a seat — designed for hygiene, comfort, and healing in situations where a regular chair or sitz bath doesn’t work. It’s made in the USA from durable, rotomolded materials (the same kind used in hospital equipment), and built to last for generations, which a $40 chair just can't do. Additionally, to make this chair a single piece design for ease of cleaning and durability, the manufacturing process is very complex and labor heavy.

As someone who went through 3-4 different shower chairs a year while caring for my own ailing parents, the upfront cost of the SoSoak chair is still less than what I paid for all of the other chairs without any of the benefits or quality.

So yes, it’s more of an investment — but it’s designed to replace multiple cheaper products and offer true comfort and dignity.

Orders ship within 1 business day from our warehouse in Madison, Indiana.

US orders ship by UPS Ground and typically arrive within 5–8 business days. International delivery times vary by destination and carrier.

Shipping is free on all US orders. International shipping rates are calculated at checkout based on your address.

See our Shipping Policy for full details.

Yes. Every US order ships free by UPS Ground. Free shipping doesn't apply to international orders; those rates are calculated at checkout.

Yes. We ship to Canada, the United Kingdom, most of Europe, and Australia. International rates from DHL or FedEx are calculated at checkout, and your country may charge import duties or taxes on delivery.

We ship to all US addresses, plus Canada, the United Kingdom, most of Europe, and Australia. See our Shipping Policy for details.

If your country isn't listed, please contact us and we'll see what we can work out.

The SoSoak® chair is made in the USA as a single rotomolded, double-walled piece, so there are no hinges, screws, or assembled parts to loosen or break.

If you notice a manufacturing defect, please contact us with your order number and a few photos, and we'll work with you to resolve it.

Please check your chair when it arrives. If it was damaged in transit, contact us as soon as possible with your order number and photos of the chair and packaging so we can help resolve it quickly.

If SoSoak Shower & Sitz Bath Chair is not a fit for you, you may return your unused chair in its original packaging, with the accessories box unopened, within 14 business days from delivery to receive a full refund. Customers are responsible for return freight.

If SoSoak Shower & Sitz Bath Chair is not a fit for you, you may return your unused chair in its original packaging, with the accessories box unopened, within 14 business days from delivery to receive a full refund. Customers are responsible for return freight.

If SoSoak Shower & Sitz Bath Chair is not a fit for you, you may return your unused chair in its original packaging, with the accessories box unopened, within 14 business days from delivery to receive a full refund. Customers are responsible for return freight.

Customers are responsible for return freight. Review the return policy for the conditions and return window.